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Frequently asked Questions


Can I claim my treatment with my health insurance provider?

Some health benefits plans cover Clinical Reflexology and you are advised to check with your own individual plan. 

Ayurvedic Head Massage, Usui Reiki and Access Bars® are not covered.

Is Jacqui a member of any associations or boards?

While Jacqui is a member of the Reflexology Association of British Columbia member # P1ML21914 (, there is currently no governing board of reflexologists in Canada. Please check with your health benefits provider and individual plan to see if you are covered. Reflexology sessions cannot be direct billed; a receipt can be provided for individual submission.

There are no governing boards for Ayurvedic Head Massage, Usui Reiki or Access Bars®.

Is Jacqui a Registered Massage Therapist?

Jacqui is not an RMT and all massage techniques used are to be considered non-medical.

Clinical Reflexology

What should I expect during & after my reflexology treatment?

After discussing your medical history and reasons for consulting, you will be asked to remove your sock and shoes and to place your feet on a foot stool where they will be cleaned and examined. It is a good idea to wear loose, comfortable clothing and trousers that can be pushed up towards your knees as reflexes are worked across the top, bottom, sides of the foot as well as up the lower part of the leg. Your initial treatment typically beings with relaxation techniques and then includes working on all main body systems. All future treatments are tailored to each individual’s needs.


During the treatment most people feel extremely relaxed and some may even fall asleep. Reflexology will not feel ticklish because of the type of pressure applied, but you may feel some discomfort or “good pain” indicating where the blockages or imbalances may be found in the body. Jacqui always ensures that she applies the correct amount of pressure to accommodate individual comfort levels.


After your treatment Jacqui and yourself will discuss what came up during the session and look at appropriate treatment plan options for you. Typically clients will need 4-6 weekly treatments as a minimum to help with their health concerns, although it is also possible to have more sessions more frequently. General maintenance sessions are usually monthly. You are, however, under no obligation to book further treatments. After your treatment you may feel lighter, energetic, relaxed, weepy, thirsty, tired or have more frequent bowel movements. You may also feel achy and exhausted. Every person is different, every body is different and therefore every reaction is different. These symptoms should not last longer than 24 hours and you are advised to plenty of drink water to help eliminate the toxins.

The frequency of appointments depends on individual needs and will be discussed in your initial appointment.

TIP: Ask Jacqui about her Roots & Wings Combo options. Combining reflexology with other modalities may provide additional benefits relevant to your overall wellbeing.

Ayurvedic Head Massage

Can I have an Ayurvedic Head Massage if I don't have (much) hair?


Do I have to have oil in my hair during the Ayurvedic Head Massage?

No you do not, but please be sure to mention your request before beginning your massage. With or without oils, expect your hair to be tussled and worked to a degree where you will leave with "spa head" (along with a blissful smile). Jacqui suggests avoiding meetings with your bank manager or boss after your treatment! (and perhaps bring a scarf, hair tie or hat if you need to).

When should I not have an Ayurvedic Head Massage?

AHM is best suited to older teens and adults. Although Ayurvedic head massage is safe, offering a wide variety of benefits, there are a few notable situations and health conditions where it should be avoided. AHM would not be suitable for anyone not able to sit comfortably for an hour, for anyone with lesions or open wounds, a fever, contagious disease, scalp or skin condition, or someone suffering from a migraine attack on the day.

What happens during an Ayurvedic Head Massage treatment?

Jacqui's AHM treatments are conducted in a seated position with a spa wrap or sheet under your arms and around your torso (you are welcome to choose to wear a tank top that can be tucked under your arms instead of using the wrap). During the treatment you will be taken on a unique journey as the smells, sounds and sensations dance rhythmically together. Jacqui focuses on upper back, arms, shoulders, neck, face, ears, scalp and hair.

How should I prepare for my Ayurvedic Head Massage appointment?

As oils will most likely be applied to your face, you are advised to remove all make-up before your treatment (wipes can be provided if needed). Jacqui also requests that you remove all jewelry and that you come to your appointment wearing comfortable clothing and with clean, dry, brushed hair, free of any products. 

Usui Reiki

What can I expect in my Usui Reiki session?

In a standard treatment Jacqui channels energy through her hands to the client while they lay, fully clothed, on a massage table (treatments can also be given while seated or standing). Jacqui places her hands on or near your body as intuitively led. Each position is held for a varying length of time depending what Jacqui feels is needed. 


The whole treatment usually lasts approximately 40-45 minutes. A session feels like a glowing radiance that flows through and around you. Some people report thoughts coming and going, some see images or colours, some experience an emotional release, and others feel warm or cold. The experience is very soothing and peaceful, and results in you entering a wonderful state of relaxation in which your worries and cares seem to melt away. It is not uncommon for clients to fall asleep or enter an "in-between" state during a reiki session.

TIP: Ask Jacqui about distant healing sessions and about combining your reiki sessions with Reflexology.

Access Bars ®

What does a standard session look like?

You can expect gentle touching of your head during the session and you will be fully dressed, lying down with a blanket covering your body. Everyone is different so there is no “normal” Access Bars® session. Each session will be different, every time, even if you repeat with the same person. What is most often reported is that there is a sense of complete relaxation. Many people go to sleep – even in a very noisy environment. Some people have images come to them, others feel sensations in their bodies such as buzzing, tingling, warmth, twitches or shivers. There is no right or wrong way and the best way to find out what Access Bars will be like for you is to try it for yourself!

Access Bars® produces the best results when booked as a series of 3-6 weekly sessions.

TIP: Ask Jacqui about the benefits of combing your Access Bars® session with Reflexology.

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